I am also in the support business as ipowerweb’s support team is. I have created 8 cases for IPowerWeb, called them at 1-888-511-HOST for support for three times (via non-toll free international distance call) and I even complained directly to their QA manager via telephone for about 15 minutes. Now the simplest thing to point wangjianshuo.com to the hsot they gave me is still pending. I have checked with the QA manager to see if I can publish the support cases to the website so you have an idea of how frustrated customer feels. It is a great experience for me to learn the support business from the customer’s perspective instead of from the support center.
Wangjianshuo.com has been down for one week and it is pending on IPowerWeb’s support people to find out the problem – the simplest problem. They asked me to wait for 24 hours for the domain name to be alive, while I am very sure that it will not work no matter how long I waited – they just didn’t put it into their DNS server yet. Now it is in their DNS but point to the wrong IP address. Well. It takes another 24 hour to get a response. I have already paid for more than 100 RMB international long distance phone call fee for contacting them and paid much more money to hear the waiting music – average of 8 minutes. It proves a dissatisified customer will tell more than 20 persons about the experience. I hope I can post the emails between me and IPowerWeb soon after I get their confirmation.
Aieeee, how frustrating!
Once DNS record is updated it takes time to propagate the changes to the rest of the world. For instance, If the DNS server in the west coast of theUS, once it’s updated, the change will be available for people in the east coast in a few days. So guess it might take longer to have changes take affect for users in China.
I’m using them too for my weblog, Jianshuo, and the start with them was indeed not easy. My weblog was then not yet in the air, like yours it. When it works, it works perfectly – at least until now.
I have hosted a number of different websites with ICDSoft. Those guys rock! The longest I ever waited for a trouble ticket to be answered was 20 minutes. They are very helpful and dirt cheap. I have been with them for years.
Jian – I setup my first blog last night using Moveabletype and a couple of your articles helped me through some bumps in the road. Thanks for your help!
I agree, ICDSoft is the best overall–they are not only the cheapest, but the most feature-rich and detail-oriented of any webhost I’ve ever seen.
The domain http://www.wangjianshuo.com works now, but it seems to be pointing to the same page as home.wangjianshuo.com does. Those two used to be different, right?
By the way, anyone knows where I can find cheap reliable JSP hosting?
oh, why i can’t see Fanfan’s blog?
operating systemFreeBSD 4.9-RELEASE
mysql version mysql Ver 12.22 Distrib 4.0.16
perl versionperl, v5.8.3
php version PHP 4.3.4
path to sendmail/usr/sbin/sendmail
path to perl /usr/bin/perl
perl module paths/usr/local/lib/perl5/5.8.3/i386-freebsd
/usr/local/lib/perl5/5.8.3
/usr/local/lib/perl5/site_perl/5.8.3/i386-freebsd
/usr/local/lib/perl5/site_perl/5.8.3
/usr/local/lib/perl5/site_perl/5.8.0/i386-freebsd
/usr/local/lib/perl5/site_perl/5.8.0
/usr/local/lib/perl5/site_perl/5.005
/usr/local/lib/perl5/site_perl
installed perl modules AnyDBM_File
Apache
Apache::AuthDBI
Apache::Connection
Apache::Constants
Apache::Constants::Exports
Apache::DBI
Apache::Debug
Apache::ExtUtils
Apache::FakeRequest
Apache::File
Apache::httpd_conf
Apache::Include
Apache::Leak
Apache::Log
Apache::ModuleConfig
Apache::MyConfig
Apache::Opcode
Apache::Options
Apache::PerlRun
Apache::PerlRunXS
Apache::PerlSections
Apache::RedirectLogFix
Apache::Registry
Apache::RegistryBB
Apache::RegistryLoader
Apache::RegistryNG
Apache::Resource
Apache::RPC::Server
Apache::RPC::Status
Apache::Server
Apache::SIG
Apache::SizeLimit
Apache::SOAP
Apache::src
Apache::StatINC
Apache::Status
Apache::Symbol
Apache::Symdump
Apache::Table
Apache::test
Apache::URI
Apache::Util
Apache::XMLRPC::Lite
AppConfig
AppConfig::Args
AppConfig::CGI
AppConfig::File
AppConfig::Getopt
AppConfig::State
AppConfig::Sys
Attribute::Handlers
attributes
attrs
AutoLoader
AutoSplit
autouse
B
B::Asmdata
B::Assembler
B::Bblock
B::Bytecode
B::C::Section
B::CC
B::Concise
B::Debug
B::Deparse
B::Disassembler::BytecodeStream
B::Lint
B::Showlex
B::Stackobj
B::Stash
B::Terse
B::Xref
base
Benchmark
bigint
bignum
bigrat
Bit::Vector
Bit::Vector::Overload
blib
BSD::Resource
Bundle::Apache
Bundle::DBD::CSV
Bundle::DBD::mysql
Bundle::DBI
Bundle::LWP
ByteLoader
bytes
Carp
Carp::Clan
CGI
CGI::Carp
CGI::Cookie
CGI::Fast
CGI::Pretty
CGI::Push
CGI::Util
charnames
Class::ISA
Class::Struct
Clone
Config
constant
CPAN
CPAN::Mirrored::By
CPAN::Nox
Crypt::PasswdMD5
Crypt::SSLeay
Crypt::SSLeay::Conn
Crypt::SSLeay::CTX
Crypt::SSLeay::Err
Crypt::SSLeay::MainContext
Crypt::SSLeay::X509
Cwd
Data::Dumper
Date::Calc
Date::Calc::Object
Date::Calendar
Date::Calendar::Profiles
Date::Calendar::Year
DB
DBD::CSV
DBD::DBM
DBD::ExampleP
DBD::File
DBD::mysql
DBD::mysql::GetInfo
DBD::NullP
DBD::Proxy
DBD::Sponge
DBI
DBI::Const::GetInfo::ANSI
DBI::Const::GetInfo::ODBC
DBI::Const::GetInfoReturn
DBI::Const::GetInfoType
DBI::DBD
DBI::DBD::Metadata
DBI::FAQ
DBI::Format
DBI::Profile
DBI::ProfileData
DBI::ProfileDumper
DBI::ProfileDumper::Apache
DBI::ProxyServer
DBI::SQL::Nano
Demo
Descriptions
Devel::DProf
Devel::Peek
Devel::PPPort
Devel::SelfStubber
diagnostics
Digest
Digest::base
Digest::MD5
DirHandle
Dumpvalue
DynaLoader
Encode
Encode::Alias
Encode::Byte
Encode::CJKConstants
Encode::CN
Encode::CN::HZ
Encode::Config
Encode::EBCDIC
Encode::Encoder
Encode::Encoding
Encode::Guess
Encode::JP
Encode::JP::H2Z
Encode::JP::JIS7
Encode::KR
Encode::KR::2022_KR
Encode::MIME::Header
Encode::Symbol
Encode::TW
Encode::Unicode
Encode::Unicode::UTF7
encoding
English
Env
Errno
Expect
Exporter
Exporter::Heavy
ExtUtils::Command
ExtUtils::Command::MM
ExtUtils::Constant
ExtUtils::Embed
ExtUtils::Install
ExtUtils::Installed
ExtUtils::Liblist
ExtUtils::Liblist::Kid
ExtUtils::MakeMaker
ExtUtils::MakeMaker::bytes
ExtUtils::MakeMaker::vmsish
ExtUtils::Manifest
ExtUtils::Miniperl
ExtUtils::Mkbootstrap
ExtUtils::Mksymlists
ExtUtils::MM
ExtUtils::MM_Any
ExtUtils::MM_BeOS
ExtUtils::MM_Cygwin
ExtUtils::MM_DOS
ExtUtils::MM_MacOS
ExtUtils::MM_NW5
ExtUtils::MM_OS2
ExtUtils::MM_Unix
ExtUtils::MM_UWIN
ExtUtils::MM_VMS
ExtUtils::MM_Win32
ExtUtils::MM_Win95
ExtUtils::MY
ExtUtils::Packlist
ExtUtils::testlib
Fatal
Fcntl
fields
File::Basename
File::CheckTree
File::Compare
File::Copy
File::DosGlob
File::Find
File::Glob
File::Listing
File::Path
File::Spec
File::Spec::Cygwin
File::Spec::Epoc
File::Spec::Functions
File::Spec::Mac
File::Spec::OS2
File::Spec::Unix
File::Spec::VMS
File::Spec::Win32
File::stat
File::Temp
FileCache
FileHandle
filetest
Filter::Simple
FindBin
Getopt::Long
Getopt::Std
Hash::Util
HTML::Entities
HTML::Filter
HTML::Form
HTML::HeadParser
HTML::LinkExtor
HTML::Parser
HTML::PullParser
HTML::Tagset
HTML::TokeParser
HTTP::Cookies
HTTP::Cookies::Microsoft
HTTP::Cookies::Netscape
HTTP::Daemon
HTTP::Date
HTTP::Headers
HTTP::Headers::Auth
HTTP::Headers::ETag
HTTP::Headers::Util
HTTP::Message
HTTP::Negotiate
HTTP::Request
HTTP::Request::Common
HTTP::Response
HTTP::SimpleLinkChecker
HTTP::Status
I18N::Collate
I18N::Langinfo
I18N::LangTags
I18N::LangTags::List
if
Image::Info
Image::Info::BMP
Image::Info::GIF
Image::Info::JPEG
Image::Info::PNG
Image::Info::PPM
Image::Info::SVG
Image::Info::TIFF
Image::Info::XBM
Image::Info::XPM
Image::Magick
Image::TIFF
integer
IO
IO::AtomicFile
IO::Dir
IO::File
IO::Handle
IO::InnerFile
IO::Lines
IO::Pipe
IO::Poll
IO::Pty
IO::Scalar
IO::ScalarArray
IO::Seekable
IO::Select
IO::SessionData
IO::SessionSet
IO::Socket
IO::Socket::INET
IO::Socket::UNIX
IO::Stringy
IO::Tty
IO::Tty::Constant
IO::Wrap
IO::WrapTie
IPC::Msg
IPC::Open2
IPC::Open3
IPC::Semaphore
IPC::SysV
IPWPublic
less
lib
List::Util
locale
Locale::Constants
Locale::Country
Locale::Currency
Locale::Language
Locale::Maketext
Locale::Maketext::Guts
Locale::Maketext::GutsLoader
Locale::Script
LWP
LWP::Authen::Basic
LWP::Authen::Digest
LWP::Authen::Ntlm
LWP::ConnCache
LWP::Debug
LWP::DebugFile
LWP::MediaTypes
LWP::MemberMixin
LWP::Protocol
LWP::Protocol::cpan
LWP::Protocol::data
LWP::Protocol::file
LWP::Protocol::ftp
LWP::Protocol::GHTTP
LWP::Protocol::gopher
LWP::Protocol::http
LWP::Protocol::http10
LWP::Protocol::https
LWP::Protocol::https10
LWP::Protocol::mailto
LWP::Protocol::nntp
LWP::Protocol::nogo
LWP::RobotUA
LWP::Simple
LWP::UserAgent
Mail::Address
Mail::Audit
Mail::Audit::KillDups
Mail::Audit::List
Mail::Audit::MailInternet
Mail::Audit::MAPS
Mail::Audit::MimeEntity
Mail::Audit::PGP
Mail::Audit::Razor
Mail::Cap
Mail::Field
Mail::Field::AddrList
Mail::Field::Date
Mail::Filter
Mail::Header
Mail::Internet
Mail::Mailer
Mail::Mailer::qmail
Mail::Mailer::rfc822
Mail::Mailer::sendmail
Mail::Mailer::smtp
Mail::Mailer::testfile
Mail::Send
Mail::SpamAssassin
Mail::SpamAssassin::ArchiveIterator
Mail::SpamAssassin::AuditMessage
Mail::SpamAssassin::AutoWhitelist
Mail::SpamAssassin::Bayes
Mail::SpamAssassin::BayesStore
Mail::SpamAssassin::CmdLearn
Mail::SpamAssassin::Conf
Mail::SpamAssassin::ConfSourceSQL
Mail::SpamAssassin::DBBasedAddrList
Mail::SpamAssassin::Dns
Mail::SpamAssassin::EncappedMessage
Mail::SpamAssassin::EncappedMIME
Mail::SpamAssassin::EvalTests
Mail::SpamAssassin::HTML
Mail::SpamAssassin::Locales
Mail::SpamAssassin::Locker
Mail::SpamAssassin::MailingList
Mail::SpamAssassin::Message
Mail::SpamAssassin::NetSet
Mail::SpamAssassin::NoMailAudit
Mail::SpamAssassin::PerMsgLearner
Mail::SpamAssassin::PerMsgStatus
Mail::SpamAssassin::PersistentAddrList
Mail::SpamAssassin::Received
Mail::SpamAssassin::Replier
Mail::SpamAssassin::Reporter
Mail::SpamAssassin::SHA1
Mail::SpamAssassin::TextCat
Mail::SpamAssassin::UnixLocker
Mail::SpamAssassin::Util
Mail::SpamAssassin::Win32Locker
Mail::Util
Math::BigFloat
Math::BigFloat::Trace
Math::BigInt
Math::BigInt::Calc
Math::BigInt::Trace
Math::BigRat
Math::Complex
Math::Trig
Memoize
Memoize::AnyDBM_File
Memoize::Expire
Memoize::ExpireFile
Memoize::ExpireTest
Memoize::NDBM_File
Memoize::SDBM_File
Memoize::Storable
MIME::Base64
MIME::Body
MIME::Decoder
MIME::Decoder::Base64
MIME::Decoder::Binary
MIME::Decoder::Gzip64
MIME::Decoder::NBit
MIME::Decoder::QuotedPrint
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MIME::Entity
MIME::Field::ContDisp
MIME::Field::ConTraEnc
MIME::Field::ContType
MIME::Field::ParamVal
MIME::Head
MIME::Lite
MIME::Parser
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MIME::Parser::Reader
MIME::Parser::Results
MIME::QuotedPrint
MIME::Tools
MIME::WordDecoder
MIME::Words
mod_perl
MyClass
Mysql
Mysql::Statement
NDBM_File
Net::Cmd
Net::Config
Net::Domain
Net::FTP
Net::FTP::A
Net::FTP::dataconn
Net::FTP::E
Net::FTP::I
Net::FTP::L
Net::hostent
Net::HTTP
Net::HTTP::Methods
Net::HTTP::NB
Net::HTTPS
Net::netent
Net::Netrc
Net::NNTP
Net::Nslookup
Net::Ping
Net::POP3
Net::protoent
Net::servent
Net::SMTP
Net::SSL
Net::Time
NEXT
O
Opcode
open
ops
overload
PerlIO
PerlIO::encoding
PerlIO::scalar
PerlIO::via
PerlIO::via::QuotedPrint
Pod::Checker
Pod::Find
Pod::Functions
Pod::Html
Pod::InputObjects
Pod::LaTeX
Pod::Man
Pod::ParseLink
Pod::Parser
Pod::ParseUtils
Pod::Perldoc
Pod::Perldoc::BaseTo
Pod::Perldoc::GetOptsOO
Pod::Perldoc::ToChecker
Pod::Perldoc::ToMan
Pod::Perldoc::ToNroff
Pod::Perldoc::ToPod
Pod::Perldoc::ToRtf
Pod::Perldoc::ToText
Pod::Perldoc::ToTk
Pod::Perldoc::ToXml
Pod::Plainer
Pod::PlainText
Pod::Select
Pod::Text
Pod::Text::Color
Pod::Text::Overstrike
Pod::Text::Termcap
Pod::Usage
POSIX
re
RPC::XML
RPC::XML::Client
RPC::XML::Function
RPC::XML::Method
RPC::XML::Parser
RPC::XML::Procedure
RPC::XML::Server
Safe
Scalar::Util
SDBM_File
Search::Dict
SelectSaver
SelfLoader
Shell
sigtrap
SOAP::Lite
SOAP::Test
SOAP::Transport::FTP
SOAP::Transport::HTTP
SOAP::Transport::IO
SOAP::Transport::JABBER
SOAP::Transport::LOCAL
SOAP::Transport::MAILTO
SOAP::Transport::MQ
SOAP::Transport::POP3
SOAP::Transport::TCP
Socket
sort
SQL::Dialects::ANSI
SQL::Dialects::AnyData
SQL::Dialects::CSV
SQL::Eval
SQL::Parser
SQL::Statement
SQL::Statement::GetInfo
Storable
strict
subs
Switch
Symbol
Sys::Hostname
Sys::Syslog
Template
Template::Base
Template::Config
Template::Constants
Template::Context
Template::Directive
Template::Document
Template::Exception
Template::Filters
Template::Grammar
Template::Iterator
Template::Namespace::Constants
Template::Parser
Template::Plugin
Template::Plugin::Autoformat
Template::Plugin::CGI
Template::Plugin::Datafile
Template::Plugin::Date
Template::Plugin::DBI
Template::Plugin::Directory
Template::Plugin::Dumper
Template::Plugin::File
Template::Plugin::Filter
Template::Plugin::Format
Template::Plugin::GD::Constants
Template::Plugin::GD::Graph::area
Template::Plugin::GD::Graph::bars
Template::Plugin::GD::Graph::bars3d
Template::Plugin::GD::Graph::lines
Template::Plugin::GD::Graph::lines3d
Template::Plugin::GD::Graph::linespoints
Template::Plugin::GD::Graph::mixed
Template::Plugin::GD::Graph::pie
Template::Plugin::GD::Graph::pie3d
Template::Plugin::GD::Graph::points
Template::Plugin::GD::Image
Template::Plugin::GD::Polygon
Template::Plugin::GD::Text
Template::Plugin::GD::Text::Align
Template::Plugin::GD::Text::Wrap
Template::Plugin::HTML
Template::Plugin::Image
Template::Plugin::Iterator
Template::Plugin::Pod
Template::Plugin::Procedural
Template::Plugin::String
Template::Plugin::Table
Template::Plugin::URL
Template::Plugin::View
Template::Plugin::Wrap
Template::Plugin::XML::DOM
Template::Plugin::XML::RSS
Template::Plugin::XML::Simple
Template::Plugin::XML::Style
Template::Plugin::XML::XPath
Template::Plugins
Template::Provider
Template::Service
Template::Stash
Template::Stash::Context
Template::Stash::XS
Template::Test
Template::View
Term::ANSIColor
Term::Cap
Term::Complete
Term::ReadLine::Stub
Test
Test::Builder
Test::Harness
Test::Harness::Assert
Test::Harness::Iterator
Test::Harness::Straps
Test::More
Test::Simple
Text::Abbrev
Text::Balanced
Text::CSV
Text::CSV_XS
Text::ParseWords
Text::Soundex
Text::Tabs
Text::Wrap
Thread
Thread::Queue
Thread::Semaphore
threads
threads::shared
Tie::Array
Tie::File
Tie::Handle
Tie::Hash
Tie::Memoize
Tie::RefHash
Tie::Scalar
Tie::SubstrHash
Time::gmtime
Time::HiRes
Time::Local
Time::localtime
Time::tm
UDDI::Lite
Unicode::Collate
Unicode::Normalize
Unicode::UCD
UNIVERSAL
URI
URI::_foreign
URI::_generic
URI::_ldap
URI::_login
URI::_query
URI::_segment
URI::_server
URI::_userpass
URI::data
URI::Escape
URI::file
URI::file::Base
URI::file::FAT
URI::file::Mac
URI::file::OS2
URI::file::QNX
URI::file::Unix
URI::file::Win32
URI::ftp
URI::gopher
URI::Heuristic
URI::http
URI::https
URI::ldap
URI::ldapi
URI::ldaps
URI::mailto
URI::mms
URI::news
URI::nntp
URI::pop
URI::QueryParam
URI::rlogin
URI::rsync
URI::rtsp
URI::rtspu
URI::sip
URI::sips
URI::snews
URI::Split
URI::ssh
URI::telnet
URI::tn3270
URI::URL
URI::urn
URI::urn::isbn
URI::urn::oid
URI::WithBase
User::grent
User::pwent
utf8
vars
vDeckPublic
vmsish
warnings
WWW::RobotRules
WWW::RobotRules::AnyDBM_File
XML::Parser
XML::Parser::Expat
XML::Parser::Lite
XML::Parser::Style::Debug
XML::Parser::Style::Objects
XML::Parser::Style::Stream
XML::Parser::Style::Subs
XML::Parser::Style::Tree
XMLRPC::Lite
XMLRPC::Test
XMLRPC::Transport::HTTP
XMLRPC::Transport::POP3
XMLRPC::Transport::TCP
XS::APItest
XS::Typemap
Ipowerweb’s support sucks!!!! the worst i ever experienced
ipowerweb’s vDeck is down ALL THE TIME. Totally unreliable. It is not worth even that small amount of money when you can’t get the job done. Stay away form them!
I’m writing this cos at this very moment I’m waiting for the damn thing to come back :(
I have not had a problem with ipowerweb. I thought the vdeck was down too, but then I realized that it uses port 8087. Make sure your firewall has 8087 open and you should be good to go.
half a million hosting customers up 99.9, 1 person whines and all of a sudden the whole company sucks? Try godaddy, or rackspace , yahoo etc. Every host has problems. People + machines=problems. There is no perfect host.
Nice attempt pl,
btw, are you on a ipowerweb payroll? just wondering ( i happened to see your comment for ipowerweb in some other blogs !)
For me – ipowereb sucks big time!!
avoid this company.
want proof? just complete a domain registration with them and see what happens to your domain ‘purchase’ . No support , no emails and after one complete day they asked me to verify that i was the owner of the card!!. Blast them!!!! they made me wait for one complete day after i ‘purchased’ a domain and all the time the domain was free for all to grab !! Need i say more ? I will publish my complete experience with them in a nice downloadable ebook format soon.
I can tell anybody that iPowerweb’s technical support is horrible. There are not words I and find to describe my personal degree of dissatisfaction with iPowerweb. I have a dedicated server that malfunctioned on Sunday. My site has been down for almost 48 hours. All tech support can ever say is that they have sent a ticket to their ‘SBC’ group and they will get to it as fast as they can. 2 days and I don’t even know if my data is still there. Absolutely unbelievable. If you have any kind of web site that cannot be offline for days awaiting support DO NOT use iPowerweb. Period.
I hear ya, man… iPowerweb has been a disaster for me. I check almost every other day to see if my site is up or not. It’s often down. When I contact them, the support is often rude and not knowledgable of the server’s status. Often one support person will say one thing while another says something completely different later… it’s very maddening.
The online chat support is even worse. I’m getting rid of iPowerweb ASAP and going to try and find another web host that actaully cares at least a little bit about their customers. Anyone who uses iPowerweb will eventually be dissapointed one way or another.
They have wasted so much of my time with lengthy hold times that the money I could have made in the meantime could have been spent on a dedicated server with a quality company! They are a SCAM. iPowerweb might go out of business too… then you’ll suddenly have your site go dark and I seriously doubt they’ll give any refunds or assist you in any way. They seem to actaully resent their own customers.
NO MORE, iPowerweb… I am done getting scammed by YOU. I would join a class-action lawsuit against them in a heartbeat.
I hate ipowerweb. I moved to media temple after my database connection kept on getting dropped. They said that the problem must be with another user on the grid (shared hosting sucks period) and that someone had managed to configure the mysql to allow more connections to their site, while sucking connections from mine. That is like saying “Please Please eat up my bullshit” – I wouldn’t buy it for a second. Unless that user had full shell access to the mysql, which you don’t get on shared servers, there is no way to configure what they were talking about. I have been with them for 3 years, have around 30 clients on them, and now they are beginning to fall apart from the inside out. They are like a worn out car, it needs to be replaced, and that means all the servers, generators, and the team of IT workers, who are out on cigarette breaks while my site goes down. After one huge news release about a clients site back around a year ago, the server happened to go down for the whole weekend after the article came out. They said “We are doing just the best we can, but unfortunately it will take around 48 hours to get the site back online” – I.E. someone couldn’t find the god damn reboot button on the server to get it back online. I have gotten so much shit from them in the past, lies, etc, and the vDeck blows. It takes older sites, i.e. 3 years plus around 15 attempts to access the vDeck, if your a web developer reading this, think about crunch time when you are having to access your database through the vDeck, I had to just end up making a shortcut to PhpMyAdmin and literally by-pass the vDeck all together. I am now on a dedicated server over at MediaTemple and so far so good.
scott, you are correct. Every disatisfied customer will tell 10 or even more people about the bad experience. So do you and I. I won’t use ipowerweb any more. I am moving all my sites from that server to somewhere else.
ipowerweb is the worst. Been with them 3 years…dedicated server. HORRIBLE tech support. As of today I can not access my server via http://FTP…everything else is working fine. 4 hours so far working with the tech support guys and all they can think to do is to restart my server which does not resolve the problem.
So, I’ll find another company, migrate everything there and then tell ipowerweb to *uck off!
BTW – I’m a Mac specialist and do a tremendous amount of online work with many – many companies so please don’t think I’m a just a angry beginner to the game.
Best,
rw
IPowerWeb Sucks big time. I called them to update my billing information and they assured me everything was in order. 5 days later and my website is still off-line. Losing lots of business now. I called back and they said it was a technical issue. Next day I got an email saying it was a billing issue. I called billing back and they tell me something else. IPowerWeb will create Night Mares for your onlien business. Stay away unless you like to get fucked in the ass by Big Bubba!
Ipower SUCKS! They pressure sold my father into buying a website package that he did not need and then never built the site. $1700.00 He is out. He has been trying to get the money for over a year. F—— CROOKS!
Want to join the consumer campaign against ipower? Check out: http://www.thepoint.com/campaigns/just-say-no-to-i-power-web/
Post your iPower horror stories at http://ipowercomplaints.com/
iPower has a privacy/security issue whereupon a hacker can gather its customer’s email addresses. Crazy stuff.
I’m glad i found these forums i’m still waiting on my site to go live..Since they are planning on doing nothing i switching to morydomains.com
Stay away from Ipower Web. They have horrible customer service. Do not waste your time or money on this company!
Well i just read some of these posts from ‘2004 and here it is ‘2008 and they still suck. Tried to install osdate fifty times and contacted tech support at least 5. Have one of the author’s login to my control panel and still had no clue where the php paths are really set. Even ftp’ing a php script to show paths it’s a real nightmare. These people are so stupid after chatting the last time the tech said “well you should contact your webmaster”. I said well idiot should i contact myself? These people have no clue how to run a server. The domain on one server, mysql database on another server, php on another server which is unknown. And when you a user is logged into the database yet another server.
So i abandoned the idea for the moment with osdate and tried dolphin software. This program’s install is much more sophisticated showing all the parameters on install and editable. Only error i got was the path to php. I ran the php script and got the path and verified it with ipower techs. I retyped the same path in the install script and it took. On the third page of the install it timed out just like osdate install. And no errors in the log file. Obviously the path is incorrect or lost because of their paths keep changing or redirected to other servers and timed out. I give up with this host. Talking with idiots when you call or chat with them. Do yourself a favor and forget them.
Go here and check out a better hosting company as I did.
http://www.edomainnameregister.com