ICBC – A Customer’s Experience

Update: Fraud Alert! October 06, 2006

Warning: If you happen to be ready to contact a person named Wang Yang Lee or other persons in ICBC that you have won a lottery, please STOP now! It seems to be a serious fraud. Check here for more information.

Disclaimer: What I wrote here only represents my personal opinion based on my limited experiences with the bank mentioned. It should not be regarded as a real reflection of the overall service level of the bank.

Let me tell you my story of ICBC. By the way, you may know the theory that an unsatisfied customer will tell at least 20 of his friends about the bad experience? I am the unsatisfied customer and I believe at least 50 persons will read this article – I am the powerful dissatisfied customer, aren’t I?

Counter Service. I often use the most crowded ICBC Tian Yao Qiao Rd. Branch. The good thing is, they have a Q-matic queue management system at the door. You can press a button to get a small piece ticket telling you how many people are waiting in line before you. The average number was around 50. Once I got a ticket with 120 people waiting before me while there were only two windows open! It often costs my whole noon break to wait there. Maybe this is a good sign of the heavy business volume of the bank from another point of view. Anway, it is one of the largest bank in China. Also, long line not only happens in ICBC. I also see long lines in my favorite China Merchant Bank.

My friend Willie told me that this never happens in U.S. since people will just go online to transfer money and to pay their bills. This is not the case in Shanghai yet. ICBC has its self-service facilities, telephone bank system and web bank system in place. They must have thrown millions of dollars into the systems. However, poor usability of the web bank are barriers preventing more people to try the service. I think I am among the most skillful web users. Even I gave it after attempting to use their online service since I don’t know how to continue. I doubt whether normal user like my mom would possibility utilize the system well. By the way, did the web developers know that if I didn’t configure my browser to send ZH-CN language code to the server, all the characters it returned are all question marks which are not readable at all?

I need to point out again here, that this is my personal experience. My experience didn’t prevent ICBC winning the World Best Online Bank award by The Banker. Why? I didn’t find a reason so far.

ICBC was the pioneer to try out non-password protected credit card. Its international credit card follows the international tradition, that only signature is needed and customers don’t need to input a PIN. Almost all credit cards from other banks in China require customer to key in a PIN to pay. Unexpectedly, this innovation brought trouble to ICBC and to card holders like me. Tellers at supermarkets are not trained to use this “new?card so they insisted me to enter a pin before I use my card. It is wired situation that I don’t have a pin. I don’t know the pin myself. It took quite some time to explain that this is an international credit card and it does not require a pin to use. Later, we found out the trick that keying any random 6-digit number on the keyboard will do the work. So less argument for me and time was saved. Recently, ICBC have to step one step back and added pin protection to all its credit card again. It proved again that customers in China have so different customer behaviors and something works internationally will not always work in China.

I also encountered several time the teller told me I cannot withdraw the money because the computer system is down. That was annoying. They have pre-printed, well decorated notice boards saying “Computer is down. Service paused” at every counter. It seems the computer-down is their daily routine and the utilization of the notice boards is high. I argued with them that why the computer system goes down so frequently. The young man at the right-most counter of the Tian Yao Qiao branch simply gave me an are-you-stupid look and said: “It is the computer that is down. Why yelling at ME?”

I cancelled my International Credit Card last October. Surprisingly, they returned the money on the card was as late as mid Jan, 2004. They used the 3 month to go through lengthy process to refund the 200 RMB annual fee (which they charged by mistake) to my bank account before they can refund me the large amount of deposit I made. I anxiously checked with them every week to get my money back.

Well. There is still something I like for ICBC. The number of outlets is the highest among all banks and I can always find a ICBC bank. Their Q-matic system is cool. Their telephone service hotline 95588 is good. Also, it is the issuer of my first international credit card.

OK. That is my personal experience that explains why I will give a 5 out of 1-9 rating system for ICBC. To be fair to ICBC, I want anyone read the report to know to the banks I use most are Bank of China, China Merchant Bank and ICBC. ICBC are still a good bank, but it happened I was shown its worse side to me.

Thanks for WilliamW to give me suggestions regarding this article

49 thoughts on “ICBC – A Customer’s Experience

  1. momoli

    I like BOC(bank of china) before. But now I find the BOC is as bad as ICBC… very slow proess, long time to waiting. bad attitude with guards and servie guys. Especially the Guards, if they dress up you will trade him as BOSS according his tone.

    Now I only use the online system/ATM of BOC to avoid touch any guys of BOC.

    I think the most comfortable bank in china is CMB,excelent online system, good servie, may be there are also many people wait, but the processing time is faster than BOC and ICBC.

    If you lost your credit card, you can feeling the service in deep with each bank. By my unlucky experience last year, the CMB let me felt warm after I lost all my credit cards. I just call them, told them my card was lost, they check all my information, then post me a new card in only 5 days.

  2. Billy

    Hey, Jianshuo, You’ve changed it to a milder title for this entry? haha? :P

    I also seldom go to a ICBC, agree with Jianshuo, I think it’s the worst bank in Shanghai!

    My favorite bank is China Merchant Bank(CMB) 招商银行 (Zhāo Shāng Yín Háng) in chinese. :)

  3. Lee

    Heh. Very informative article! Guess I’m going to go with CMB if I ever need to open bank account in China.

  4. James Chia

    Mr. Wang,

    I enjoyed to read your newsletter, column or whatever. I read your comment about ICBC which is also my bank in Shanghai. I have something to express to you and your readers alike. I own a dosemstic credit card as well. Too crowd has been the problem for ICBC. For protection of fraudulent use of somebody’s credit card, to set up a security code for any transaction, to me, is a good preventive weapon. In the Western world, there is no so called security code after each transaction, both credit holders and banks have to absorb tremendous amount of loss due to fraudulent use. I do like security code device, just press 6 numbers of your security (secret) code, it gives you an added security. Don’t you think?

    Bank in Shanghai is far behind with the western world, they have a lot of catch up. I learned that foreign banks and insurance companies will land China in 2006. How those inefficient Chinese banks survive if they lose protection from Government. I am pretty confident that people who live in China will benefit and enjoy their banking convenience and courtesy.

  5. Ultralib

    I also had some funny experience with ICBC to share.

    Last year I went to the TianYaoQiao ICBC brantch to request a Poeny LingTong Deposit card in a weekend. I asked the Information Counter how to proceed, and a lady told me to fill out a form, get a ticket at the q-magic and then present my ID and the form to the service counter. I filled a form, queued up there for half hour and then my turn to be serviced. The Service counter staff returned my form immediately with an indifferent face, telling me that ” You need to come here next Monday because we don’t handle the Deposit Card application in the weekend”. – Goche, why didn’t they tell me at the begining?

    I went there again next monday. Queued there and my turn again. I submitted everything and hoped everything to be fine. To my surprise, the staff returned my application again with indifferent face, telling me that “we don’t have any stock for the Card in our bratch, so your card will not be available until next Monday, or you can go to other ICBC bratch to apply.”

    Of course, I didn’t wait for another week, and neither did I go to another ICBC bratch. I went to another Bank instead, and cancelled all my ICBC accounts.

  6. Jian Shuo Wang

    Well. They always work that way. There is no surprise there. For many times, I just wanted to make up my mind to withdraw all my money in cash and put it into a safebox near my bed. I don’t want to deal with the bank any more.

  7. Bill

    Actually, I have had excellent experiences with ICBC. Yes, however, there are long lines sometimes, but this happens in EVERY bank in China with the exception of China Merchants Bank and all the rest of the distressed non-government banks.

    I am a foreigner and applied for a Chinese credit card. Can you imagine the stupid looks you get when a foreigner applies for a credit card at a Chinese bank? Most banks will approve the application, but NOT China Merchants Bank. Their policy is that they will never issue a card to a foreigner. This is discrimination!

    The other government banks vary in their responses. Bank of China is the most conservative and, quite frankly, often stupid. ICBC was reasonable. And after I purchased a house with a mortgage from ICBC and paid it off after only 4 years, ICBC has been very, very nice to me.

    Several years ago I purchased my first house with a mortgage from Bank of China. First of all, their entire mortgage process was moronic. Then, after paying off the loan 13 years early with never a late payment, they “approved” my credit card with a limit of 1,000 RMB. However, they told me I had to deposit 10,000 as security. Bank of China sucks!

  8. Ahmed Abdel Hady

    Dear sir,

    I have announced that I won a lottary with US$ 500,000.00 by ICBC bank. I have sent my account # to MRS Susan Patrick in your bank and she told me that my winning fund is transfered through CITI bank Hong Kong .The day after that, Mrs Susan Patrick told me that the transfere is stoped because I have to make a certificate that should be done in China called the International Monetary Certificate which need money to be made. I want to ask a aquestion , why she didn’t make this certificate before transfer of my winning fund and substract the needed money from my fund. I’d like to know Who is wrong? Now , I didn’t recieve my money till now and I don’t have money to make the certificate. What can I do?

    Thank you;

    Mr. Ahmed Abdel Hady

  9. ALY

    Dear Sirs/Madams,

    I have announced that I have won a lottery at USD 500,000.00 at ICBC Bank. I have contacted with Mrs Susan Patrick, and I have provided enough information which she requested. But she Did not answer me until now. It seems like you are cheating me to get my personal detail for doing something bad in your business. I hope with my comment, she will respond me as my benefit and she will release the fund to me as soon as she did.

    With kind regards,

    ALY

  10. zt

    I think that “International Credit Card” you got is just the normal international card used all over the world, the problem lies with the misconception of the sales persons you encountered, but not ICBC.

    For Credit or Debit Cards, we really don’t need to input any pin at the sales points, we just need a signature. When you say you pay by Credit Card, you sign on the receive or bill. When you pay by NETS or Yinlian or other electronic money system etc, you need to key in the pin. When you pay by cashcard, you don’t need to key in anything.

  11. Jimmy

    sir/madam,

    I have been informed as a winner of US$ 500,000 by ICBC. They have taken all my contact/address details etc. They said funds have been transferred to my account but till date no fund has been received. Its like cheating, you take all information needed and then you don’t reply. Its very disheartening.

    Jimmy

  12. arunmozhi

    sir/madam,

    I have been informed as a winner of US$ 500,000 by ICBC. They have taken all my contact/address details etc. They said funds have been transferred to my account but till date no fund has been received. Its like cheating, you take all information needed and then you don’t reply. Its very disheartening.

  13. Husny Lashinta

    Dear Sir,

    on 7/9/6, I received Transfer Slip from your Bank. There are as the winning fund of UKNational Lottery, total amound USD.500.000.The fund to be sent to Bank Central Asia, Indonesia, via CitiBank hong Kong.

    REMITTANCE ref : IC/T/T7034583

    But until now, the said fund I have never received.

    Your staff named :

    Mr.Wang Yang Lee

    Telex Manager

    ICBC Building, Jingshan Road

    ZHUHAI CITY, GUANGDONG

    CHINA.

    Tel. +86 20 3365 5054

    FAX +86 20 38664428

    Let me now, why the fund is very late to transfer in my account.

    Thanks for your reply.

    Best Regards.

    Husny Lashinta

    ===========

  14. Melad Youssef

    Iam Melad youssef

    I read all the massages on your web site many persons who win did not recive any money

    can you explan please

  15. Mr. Muhammad Tirta Chariti

    I Want To ask, is Mr. Wang Yang Lee work in ICBC bank T.T. section Phone +86-20 3365 5054? Because I also contact him about the winner from Lottery UKNational $500.000,00 (Five hundred thousand dollars), He send slip transferred to me $500.000 via Citibank hongkong to my account in Bank Central Asia.but they stopped.Imust pay Tax Clearance Certificate, I already pay Tax Clearance Certificate, $1520 and now I must Pay to United National Security Council Asia Pacific Commission on narcotic Drugs $4530. It true or not? Who is responsibility about this?

    Regards

    Mr. Muhammad Tirta Chariti

    From Indonesia

  16. Mudduraj

    Hi I got 2nd prize of amount of US $ 500,000, i am afraid that as usual evry one suffered by cheating, i am also next so ICBC Bank i am requesting you to get my announced Fund as i issued my details all see wheather u not issue our amount to our account thaen it will big risk to your association……….

  17. Fardous

    I have recieved an E-mail of winning notification from JAPAN EMAIL PROMOTION INTERNATIONAL which mentioned that I won $500,000, and when I did contact them they said that my fund was trasfered to your Bank,

    Then I talked to A person called Mr, EDWARD AKI,( TELEX TRANSFER Section Bank Asia Pacific, who asked me to scann my pasport, and send my bank account information,

    My question is : is ther a person called Mr, Edward Aki working in your bank, and has the position mentioned by his name?

    Please answer my question as soon as possible

    thank you for your help

  18. Jian Shuo Wang

    Fardous, this is not an official web page for ICBC. There is no affiliation between this site and the bank. However, based on the information you provided, my guess is, you are very likely to be caught by an Internet Fraud, and they want to steal your money. Be very cautious, and don’t proceed.

  19. sanjay panda

    DEAR SIR

    IM ALREDY SEND BIG AMOUNT DEFFRIENT TYPE FEE FOR WANG YANG LEE AND ROBIN COLE $6500 BUT TILL DATE I NO RECIVED MY FUND $1.6 MILLION

    THANKS

    SANJAY KUMAR PANDA

    JHARKHAND INDIA

  20. boodee

    dear sir

    I have announced that I won a lottary with US$ 500,000.00 by ICBC bank. I have sent my account # to MRS Susan Patrick in your bank and she told me that my winning fund is transfered through CITI bank Hong Kong .The day after that, Mrs Susan Patrick told me that the transfere is stoped because I have to make a certificate that should be done in China called the International Monetary Certificate which need money to be made. I want to ask a aquestion , why she didn’t make this certificate before transfer of my winning fund and substract the needed money from my fund. I’d like to know Who is wrong? Now , I didn’t recieve my money till now and I don’t have money to make the certificate. What can I do?

    Thank you;

    boodee

  21. Mony

    I also received a mail stating that I had won a $500.000 bonus from TOYOTA INTERNATIONAL HEADQUARTERS and that I had to send the following information, which I did not submit. I also called and talked to a man which congratulated me and encouraged me to send my complete name,age, telephone, country and occupation in order to send my certificate to claim the money through that Bank.

    Dear Sir\Madam,

    Attached is a copy of your award certificate, You are adviced to contact the Lotto Payee bank Industrial and Commercial Bank Of China (ICBC) with the following bank details for the transfering of your money to your account :-

    Full name,

    telephone,

    bank name,

    bank address,

    account name,

    account number,

    swift code.

    To the ICBC BANK DIRECTLY TO THE BELLOW TT BANK OFFICER AS FOLLOWS:-

    MR.CHENG YING ,

    Tel: 0086 2035928762

    Directline:+8613143537200

    Fax: :00862039741228

    :Mail- icbcb@aim.com

    http://www.icbc.com.cn

    DONMMINC JOE

    CERTIFICATE AGENT

  22. melad youssef

    Is there already awarded or not this in fraud or want you to tell us whether there was actually a person wang yang lee leaves or works at icbc BANK please any one Tell us the truth My answer to please inclined at my email

    Please answer my question as soon as possible

  23. Cherry R. Yldeso

    I have recieved an E-mail of winning notification from JAPAN EMAIL PROMOTION INTERNATIONAL which mentioned that I won $500,000, and when I did contact them they said that my fund was trasfered to your Bank,MRS. WUXIA TANG

    VICE PRESIDENT INT.PROMOTIONS.Then,

    DR. WILLIAM BANDA

    FOREIGN SERVICES MANAGER,

    TRANSGLOBE FINANCE SECURITIES

    PLAZA DE MAR ZHENG CHINA emailed me and requesting all necessary informations regarding the prize won in order to transfer in my account. Then,

    MR.CHENG YING

    Tel: 0086 2035928762

    Directline:+8613143537200

    Fax: :00862039741228

    Mail:- icbcb@aim.com

    http://www.icbc.com.cn

    emailed me that the $500,000 was already transfered in my account within 72 hours but I inquire my account…there’s no amount deposited in my account..Then,suddenly there’s an email saying that ANTI TERRO FUNDING AND DRUG FREE CERTIFICATE” to be paid amounting to $850 USD named

    MR. JERRY LEE

    UNITED NATIONS FUND TRANSFER SURVEILLANCE

    TEL; 0086 13430215724

    FAX; 0086 2042657865

    http://www.unitednaion-odc.org

    Is it true? I have no money to pay the certificate or unless they deduct it from my winning prize.

  24. wangjing

    i recived a mail from UK, and the letter tell me that i have won won a lottary with 500,000.00 pounds. is it still swindle?

  25. Jian Shuo Wang

    WARNING! For people who asked “whether it is true”, or “Why my money didn’t arrive yet”, the very clear answer is, it is NOT true, and you will NEVER receive your money, since it is a very common type of fraud on the Internet. Do NOT send any information to those guys.

  26. sreekumar

    Dear Sir\Madam,

    Attached is a copy of your award certificate, You are adviced to

    contact the Lotto Payee bank Industrial and Commercial Bank Of China (ICBC)

    with the following bank details for the transfering of your money to

    your account :-

    Full name,

    telephone,

    bank name,

    bank address,

    account name,

    account number,

    swift code.

    To the ICBC BANK DIRECTLY TO THE BELLOW TT BANK OFFICER AS FOLLOWS:-

    MR.CHENG YING ,

    Tel: 0086 2035928762

    Directline:+8613143537200

    Fax: :00862039741228

    :Mail- icbcb@aim.com

    http://www.icbc.com.cn

    CERTIFICATE AGENT

  27. SALAH

    I RECIEVED ACARD ( ASIA CARD ) (CIRRUS) AND ALSO RECIEVE A CONGRADULATION CERTIFICATE SINGED BY Mr RAJA AND Mr TONY LEE TOLD ME THAT I WON A500000$ AND ONE MAN CALLED MICEAL SUZUKI CALLED ME AT MY PHONE IS IT TRUE ANY NFL LOTTERY FOR EMAILS AS THEY TOLD TILL NOW I PAY NOTHING BUT WAITING AREPLY FOM YOUR BANK

    SALAH

  28. Sreelilatha

    Don’t belive these things. and also don’t forward money to make certificates from them. It is really lie.

  29. arora

    all them are wishing from me that see you to hell then i will tease them then they will not born again in this world again as a human being.they will born as a bitch 07.11.06

  30. fahad ibrahim

    Someone in the following name send me a prize winning certificate and told me to send the following things. Please inform me is this person is a fraud. plz as soon as possible.

    DEAR SIR/MADAM,

    ATTACHED IS A COPY OF YOUR AWARD CERTIFICATE, YOU ARE ADVICED TO CONTACT THE LOTO PAYEE BANK INDUSTRIAL AND COMMERCIAL BANK OF CHINA (ICBC) WITH THE FOLLOWING BANK DETAILS FOR THE TRANSFERING OF YOUR MONEY TO YOUR ACCOUNT.

    FULL NAME:

    TELEPHONE:

    BANK NAME:

    BANK ADDRES:

    ACCOUNT NAME:

    ACCOUNT NUMBER:

    SWIFT CODE:

    TO THE ICBC BANK DIRECTLY TO THE BELLOW TT BANK OFFICER AS FOLLOWS

    MR.CHENG YING ,

    Tel: 0086 2035928762

    Directline:+8613250327114

    Fax: :00862039741228

  31. coralieledoux

    I can’t believe HOW STUPID these people are!! Like they really think they will win all that money !!! Jesus!!!!

  32. abdul

    I Received this mail, is it true

    THIS IS TO INFORM YOU THAT WE HAVE BEEN INSTRUCTED TO TRANSFER TO YOUR ACCOUNT THE SUM OF FIVE HUNDRED THOUSAND UNITED STATES DOLLARS ONLY (USD$500,000.00) BY THE LOTTERY ORGANISATION COMMITTEE AS ONE OF THE LUCKY WINNERS IN THIS YEAR PROMOTION.

    TO ENABLE US TRANSFER THE FUND TO YOUR ACCOUNT IMMEDIATELY,YOU ARE ADVISED TO SEND US THE FOLLOWING BELOW BY EMAIL;

    (1)PASSPORT PHOTOCOPY OR IDENTITY CARD,

    (2)ACCOUNT NAME

    (3)ACCOUNT NUMBER

    (4) BANK NAME

    (5) BANK ADDRESS

    (6) BANK SWIFT CODE

    (7) HOME ADDRESS AND TELE/FAX NUMBER.

    THIS IS FOR VERIFICATION AND ONWARD TRANSFER OF THE FUND TO YOUR ACCOUNT,YOUR PAYMENT COULD BE MADE BY TELEGRAPHIC TRANSFER FOR FASTER AND SAFETY PURPOSE IN YOUR NAME.

    FOR MORE INFORMATION CALL OUR FUND DIRECTOR MR LEO YUNG AT +86 13424234099

    YOUR URGENT REPLY WILL BE APPRECIATED.

    FROM EDWARD WUN (MR)

    TELEGRAPHIC TRANSFER DEPARTMENT

    FOR INDUSTRIAL AND COMMERCIAL BANK OF CHINA

    PHONE: +86 13424234099

  33. Ike

    I have recieved this E-mail.Certainly it’s an internet fraud. Stop doing anything.They want only take your money! Statistical from 10 people 1 pay $1000-2000 ??? for that taxes. It’s a good montly income! So, it’s up to you in whitch part of statistic want to be. Have a great day! IKE

    JAPAN JUMBO DRAW

    FOREIGN SERVICES MANAGER,

    PLAZA DE MAR ZHENG HONG KONG

    Customer Service

    Ref: JP/7146×4/99

    Batch: 042/02/xa192

    WINNING NOTIFICATION:

    We happily announce to you the draw (#1035) of the JAPAN EMAIL PROMOTION LOTTERY, online Sweepstakes International program held today in OSAKA JAPAN. Your e-mail address attached to ticket number: 45375600545 188 with Serial number 5368/02 drew the lucky numbers(14,33,36,39,42,46)and bonus ball(13), which Subsequently won you the match 5 bonus prize in the 2nd category match 5 plus bonus .

    You have therefore been approved to claim a total sum of US$500,000,00 in cash (five Hundred Thousand, united state dollars) in cash credited to file ktu/9023118308/07.This is from a total cash prize of US$2,650,000.00 shared among the international winners in the Second category.

    Participants were selected through a computer ballot system drawn from 2,500,000 email addresses of individuals and companies from all part of the world as part of our electronic business Promotions Program.

    Please note that your lucky winning number falls within our CHINA booklet representative office in ASIA as indicated .In view of this, your US$500,000.00 ( five Hundred Thousand, united state dollars) would be released to you by any of our payment offices in ASIA as soon as possible.

    Our CHINA agent will immediately commence the process to facilitate the release of your winning funds as soon as you fill the claims verification form below and send to him.

    DR.CAROLLEE YANG

    FOREIGN SERVICES MANAGER,

    TRANSGLOBE FINANCE SECURITIES

    PLAZA DE MAR ZHENG CHINA

    carolleeyang@aim.com

  34. Bonny Bhattacharya

    Dear Sir ,

    I got a mail fromTOYOTA INTERNATIONAL LOTTO (HEADQUATER)

    Customer Service Department Affiliate of Toyota Japan .

    #28 Kanashiwa road Tokyo JP, with the following details.

    “We are pleased to inform you of the announcement made today, You are among the winners of the TOYOTA CAR INTERNATIONAL PROMOTION PROGRAM Participants were selected through a computer ballot system drawn from 2,500,000 email addresses of individuals and companies from all part of the world as part of our electronic business Promotions Program.

    As a result of your visiting various websites we are running the e-business promotions for. You/Your Company email address, attached to ticket number 343-221-8756, with serial number 454-17 drew the lucky numbers 3, 8, 13, 22, 27, 41 and Bonus number 12 , Your INSURANCE Number: FLS433/ 453L /GMSA and consequently you won in the Second Category of the TOYOTA FORTUNE LOTTO DRAW.

    You have therefore been approved for the payment of the sum of US$500, 000, 00 in cash, including a Toyota car which is the winning present /amount for the Second category winners. This is from the total prize money of US$2,650, 000.00 shared among the international winners in the Second category. CONGRATULATIONS!

    Please be informed that your won fund of the sum of US$500,000.00 is now with the payee center. Contact our agent and give them your full names so that they will re-insure your winning fund under your full names. Together with the port where your winning car should be shiped to.

    To begin your claim, please call our claim agent or send email immediately to:-.

    Certificate Agent, Tayota Email Lotto

    Dr K.Umoi

    NOTE: In order to avoid unnecessary delays and complications, Please quote your

    1. Full name

    2. Address / contact number

    3. Country of origin

    4. Age

    5. Occupation

    6. Tel/fax.

    Sincerely ,

    Mrs Ing Chuny Liu

    Hon Cordinator

    http://www.luckyjapan.com

    Cordinator

    [73d1ser4klb]

    I replied back with the furnished information then i got a mail from your company with the following details :

    “INDUSTRIAL AND COMMERCIAL BANK OF CHINA (ASIA)

    TELEX TRANSFER SECTION ASIA PACIFIC.

    Post Box: GPO Box 872

    Web site: http://www.icbc.com.cn

    Attn: Sir

    We were instructed to transfer the sum of Five

    Hundred Thousand Dollars

    ($500,000.00) to your

    account by the lottery promotion Organization.

    You are advice to send to us the account, which you

    want this fund to transfer and a proof of identity

    (2)Your passport copy or driving license for proper

    identification.

    (3) BANK ACCOUNT NAME:

    (4) BANK ACCOUNT NUMBER:

    (5) BANK NAME:

    (6) BANK ADDRESS:

    ( 7)BANK SWIFT CODE:

    (8) TELEPHONE NUMBER

    (9) FAX NUMBER

    for easy

    communication.

    Your urgent respond is highly needed.

    Yours truly,

    Mr Wuu T.T. section

    ICBC bank (CHINA)

    Telephone: +86 2085879183

    Post Box: GPO Box 872

    Address: HUNFU LU XIA LIU BUILDING BLOCK A\ 6 FLOUR CHINA

    Web site: http://www.icbc.com.cn

    REGARDS, MR WUU.

    I also got another mail from TRANSGLOBE TRUST FINANCE

    AND SECURITY CO.LTD with the following details along with a Award Certificate ,

    You are advice to contact http://www.icbc.com.cn

    Email: icbcbankchn@aim.com

    attn: Mr. WUU Telex Transfer Section Icbc bank Asia pacific Tel:

    86+ 2085879183) for onward transferring of your award fund to your

    account.

    Feel free to contact us for more information about your winning fund,

    As soon as you receive your award fund contact this office for

    confirmation and to enable us reconcile our account information.

    Wishing you all the best of luck.

    Congratulations.

    Regards,

    MR MART VINE

    Lottery Co-Coordinator

    SO I WOULD BE GRATEFULL TO YOU IF COULD HELP ME TO FIGURE THIS WHETHER THIS IS AUTHENTIC OR NOT & WHETHER THE MENTIONED EMPLOYEES OF ICBC .i.e Mr Wuu T.T. section

    ICBC bank (CHINA) & Mr. WUU Telex Transfer Section Icbc bank Asia pacific really exists or not . Looking forward for your reply.

  35. shiv

    Res. Mem/sir,

    I have got email from , transglobe finance security. Japan national lottery, that u win a prise of us$500,000 ., they advised me to contact Mr. Vincent Norman, T.T. Section , ICBC Bank, chaina for further correspondus and then they advise me to contact Berrister Albert Lang, for submission of the govt. clearence certificate, till now i can’t pay any amount, but i think now they will aksing me for the different fees, may i? so please reply me, now what can i do ? Is this true or flart?

  36. khalid

    dear sir,

    i have the same problem that the other have and this what i get :

    Dear Sir/Madam,

    Attached is a copy of your award certificate, You are advised to contact the Lotto Payee bank were your fund is deposited INDUSTRIAL COMMERCIAL BANK OF CHINA {ICBC} with the following bank details for the transferring of your money to your account: –

    (1) PASSPORT PHOTOCOPY OR IDENTITY CARD,

    (2) ACCOUNT NAME,

    (3) ACCOUNT NUMBER,

    (4) BANK NAME

    (5) BANK ADDRESS

    (6) BANK SWIFT CODE

    (7) HOME ADDRESS AND TELE/FAX NUMBER

    TO THE ICBC BANK DIRECTLY TO THE BELLOW TT BANK OFFICER AS FOLLOWS:-

    MR.CHENG YING ,

    Tel: 0086 2035928762

    Directline: +8613143537200

    Fax: :00862039741228

    E- mail: bkofchina_icbc@muchomail.com

    E-mail: bkofchina_ttsection@url5.net

    http://www.icbc.com.cn

    MORGAN M WILFORD

    CERTIFICATE AGENT

    TOYOTA LOTTO DEPARTMENT

    right now i have the :

    the award toyota certificate by my full name

    and also

    icbc transfer slip

    please i need your help if i stop cos it is a fraud or i continue

    thank you so much sir

  37. Amin

    dear sir, this is to inform you that today i have rcvd. this email.is this is true or fake pls. tell me fast bcoz i am alreddy submit my information. i want money i am in very bad conditon. that amount is more then enogf for me. pls you ask that people to give my money as soon as possible

    regards

    Amin

    We are pleased to inform you of the announcement made today, You are among the winners of the TOYOTA CAR INTERNATIONAL PROMOTION PROGRAM Participants were selected through a computer ballot system drawn from 2,500,000 email addresses of individuals and companies from all part of the world as part of our electronic business Promotions Program.

    As a result of your visiting various websites we are running the e-business promotions for. You/Your Company email address, attached to ticket number 719-266-1319, with serial number 902-66 drew the lucky numbers 5,12, 30, 11, 17, 43 and Bonus number 12 , Your INSURANCE Number: FLS433/ 453L /GMSA and consequently you won in the Second Category of the TOYOTA FORTUNE LOTTO DRAW.

    You have therefore been approved for the payment of the sum of US$500, 000, 00 in cash, including a Toyota car which is the winning present /amount for the Second category winners. This is from the total prize money of US$2,650,000.00 shared among the international winners in the Second category.

    CONGRATULATIONS!

    Please be informed that your won fund of the sum of US$500,000.00 is now with the payee center. Contact our agent and give them your full names so that they will re-insure your winning fund under your full names. Together with the port where your winning car should be shiped to.

    To begin your claim, please call our claim agent or send email immediately to:-.

    Certificate Agent, Toyota Email Lotto

    Mr. Frank Lee

    Email: mrfrank8008@netscape.net

    Phone: 008615918801902

    NOTE: In order to avoid unnecessary delays and complications, Please quote your

    1. Full name:

    2. Address/contact number:

    3. Country of origin:

    4. Age:

    5. Occupation:

    6. Tel/fax:

    Sincerely,

    Mrs Ing Chuny Liu

    Hon Cordinator

  38. vijaya devshree

    dear sir/ madam

    my case is same as one person who won the toyota fortune lotto draw..i also got the certificate and telegraphic money transfer certificate of us dollar 500,000…now i am asked to pay usd 850 for issuing certificate of anti terro and drug traffiking..should i proceed further..is this authentic..plz. guide me as i got one e-mail from mr.jerry that everything is authentic and genuine…i will greatful to u if u guide me timely…vijaya

  39. Y@gnesh

    Ha Ha hahahahahahhaha !!!!!!!!!!!!!!!!!!!

    Now this is weird….i can see that i am not the only one who has won (ahah !!!) $500 000…..problem is…there are some of you who has got the same REFENCE NO ,BATCH NO, LUCKY NO, etc……

    THIS IS A FRAUD BUDDYS………. DONT GET CAUGHT !!!!!!!!!!!!!!!

    JAPAN JUMBO DRAW

    FOREIGN SERVICES MANAGER,

    PLAZA DE MAR ZHENG HONG KONG

    Customer Service

    Ref: JP/7146×4/99

    Batch: 042/02/xa192

    WINNING NOTIFICATION:

    We happily announce to you the draw (#1035) of the JAPAN EMAIL PROMOTION LOTTERY, online Sweepstakes International program held on today in OSAKA JAPAN. Your e-mail address attached to ticket number: 45375600545 188 with Serial number 5368/02 drew the lucky numbers(14,33,36,39,42,46)and bonus ball(13), which Subsequently won you the match 5 bonus prize in the 2nd category match 5 plus bonus .

    You have therefore been approved to claim a total sum of US$500,000,00 in cash (five Hundred Thousand, united state dollars) in cash credited to file ktu/9023118308/07.This is from a total cash prize of US$2,650,000.00 shared among the international winners in the Second category.

    Participants were selected through a computer ballot system drawn from 2,500,000 email addresses of individuals and companies from all part of the world as part of our electronic business Promotions Program.

    Please note that your lucky winning number falls within our CHINA booklet representative office in ASIA as indicated .In view of this, your US$500,000.00 ( five Hundred Thousand, united state dollars) would be released to you by any of our payment offices in ASIA as soon as possible.

    Our CHINA agent will immediately commence the process to facilitate the release of your winning funds as soon as you fill the claims verification form below and send to him.

    FOREIGN SERVICES MANAGER,

    TRANSGLOBE FINANCE SECURITIES

    PLAZA DE MAR ZHENG CHINA

    carolleeyang@aim.com

    For security reasons, you are advised to keep your winning information Confidential till your claims is processed and your money remitted to you in whatever manner you deem fit to claim your prize.

    This is part of our precautionary measure to avoid double claiming and unwarranted abuse of this program by some unscrupulous elements. Be warned to file for your claim immediately.

    To avoid unnecessary delays and complications, please quote your reference/batch numbers in any correspondences with our designated agent or us.

    Congratulations once more from all members and staffs of this program.

    Thank you for being part of our promotional lottery program.

    Your Sincerely,

    DR MRS AYODAM

    VICE PRESIDENT INT.PROMOTIONS

    info@japanemaillotto.net

    carollee_2@yahoo.com

  40. Mhd Memo

    Hello,

    I received the same email from JAPAN NATIONAL LOTTERY and they ask me to send USD1300 but I didn’t, but the thing which I afraid of that I sent them scan of my driving license, my account card in the bank, and many information about my personal card.

    So I wanna know if it’s dangerous, and what I have to do to avoid any problem that could happen to me in the future.

    please send me back as soon as you receive this message, or at least tell me what i have to do next.

    great regards

  41. Elaine

    hi Wang,

    I came upon ur website not too long ago as i was looking for info on Shanghai since i will be heading there this year for an intensive chinese course. After checkin out ur website, i think u haf one of the most comprehensive web info on shanghai!!! No kidding, it’s like the Oracle of Shanghai!! ; I never bother to surf elsewhere anymore! good job! but i am still clueless as to opening an account wif a bank in china. I will be here ( in shanghai) in Feb 2007 as a registered student wif SJTU. Do u reckon that bank wud allow me to open a bank a/c even as a short term ( 6-7 months) student? i know in UK there are strict rules on opening bank a/c. Wud b great if u can enlighten me. Cheers!

  42. Ash

    Never believe in such things, no person willing to spend 10dollars for others, then just think $500000 does they give…..

  43. Jian Shuo Wang

    Exactly, ash. Don’t do it. and don’t even try to ask – it is for sure to be fake. The story I heard is, after they get your bank account, they really will deposit money into your bank (so there is a huge amount of money in your bank account), however, it will disappear soon. They just used a hole in international money transfer policies, and processes. Even if you see money in your account, it is not your money. When you transfer money out as they said, it is you who is liable to the bank. Then you will be in big trouble.

  44. C.V.Viswanathan

    Received this mail, is it true

    THIS IS TO INFORM YOU THAT WE HAVE BEEN INSTRUCTED TO TRANSFER TO YOUR ACCOUNT THE SUM OF FIVE HUNDRED THOUSAND UNITED STATES DOLLARS ONLY (USD$500,000.00) BY THE LOTTERY ORGANISATION COMMITTEE AS ONE OF THE LUCKY WINNERS IN THIS YEAR PROMOTION.

    TO ENABLE US TRANSFER THE FUND TO YOUR ACCOUNT IMMEDIATELY,YOU ARE ADVISED TO SEND US THE FOLLOWING BELOW BY EMAIL;

    (1)PASSPORT PHOTOCOPY OR IDENTITY CARD,

    (2)ACCOUNT NAME

    (3)ACCOUNT NUMBER

    (4) BANK NAME

    (5) BANK ADDRESS

    (6) BANK SWIFT CODE

    (7) HOME ADDRESS AND TELE/FAX NUMBER.

    THIS IS FOR VERIFICATION AND ONWARD TRANSFER OF THE FUND TO YOUR ACCOUNT,YOUR PAYMENT COULD BE MADE BY TELEGRAPHIC TRANSFER FOR FASTER AND SAFETY PURPOSE IN YOUR NAME.

    FOR MORE INFORMATION CALL OUR FUND DIRECTOR MR LEO YUNG AT +86 13424234099

    YOUR URGENT REPLY WILL BE APPRECIATED.

    FROM EDWARD WUN (MR)

    TELEGRAPHIC TRANSFER DEPARTMENT

    FOR INDUSTRIAL AND COMMERCIAL BANK OF CHINA

    PHONE: +86 13424234099

    Please help me

  45. Jian Shuo Wang

    Hi everyone,

    I have closed the comment function for this entry. If you want to leave a comment asking “This is the email I received, is it true?” Please read carefully:

    You are very likely to be approached by a person who are committing fraud. It won’t be true. Don’t even try to ask or post questions.

    Do NOT give any of your personal information to anyone.

    Good luck.

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