Watch Out Bad Shanghai Taxi Drivers

Xiao Wang:
I must say, you did a great job with which how many foreigners will be helped out !
I think we should encourage those were beguiled to make a complaint to Taxi Complaint Management Commission, please pick up the telephone number for them if you can, and for those are unable to speak Chinese, you might want to recommend to at least try to call 110 police telephone number where there has been foreign language service for already half a year as a pioneer in our country, including English, Franch, German, Japanese, arabic and else around the clock ! The purpose is clear, to keep bad taxi driver out or at least deter them from another malpractice, and restore our reputation of Shanghai.

Incidentally, you might want to note that your wonderful fee calculator is one to compute the least fare in terms of driving distance, it should be made an allowance for waiting time additional fee in traffic congestion state.

Thanks for the useful "warning".

Two years ago I had a similar experience in Shanghai when I needed to go from my hotel to pick up some train tickets, my hotel was a cheaper one in a bad location and it was early morning, so there were no taxis around, I finally found one and the driver told me that it would be 14 RMB to the place to get the tickets, I thought this was a little much (should be just the 10 RMB as it was close), but I had just gotten into Shanghai from the US and hadn't slept in over 35 hours, so I just got in. When we arrived he told me it was 40 RMB, I'd heard of this happening before where the driver would try to make you think you heard wrong, ("si shi" instead of "shi si"), I was pretty mad, but I was really tired and just wanted to get the tickets so that I could get back to my hotel and sleep, so I paid the 40 RMB and gave him a dirty look to let him know that I knew he was ripping me off, but it wasn't worth it to argue with him. Well the next day I was off to the train station from the hotel, and it was pouring rain, no taxis, except for the guy who ripped me off the previous day, he quickly pulled up and got my bags into the taxi, he wouldn't answer and questions about price, I was well rested and would give him a good fight if he even thought of asking for more than 10 RMB, when we arrived at the train station he refused to except any money and wished me well. At first I was happy that he felt bad about ripping me off, but then I realised he still had charged me 40 RMB for what in total should have only cost 20 RMB, ohh well.

It is bad. If you ask to use the meter, he will not be able to over charge you.

Wow, contience discover !
It is a rare experience may be only for foreigner.
The bad guy is not always ugly, once he notice what he did and feel a prick in heart, it is never too late. Of course, it is better if that guy could make a apologize and give bace overcharged money.

Joel's experience is so interesting. The guy even dare to get back the other day. Hehe.

Of cause, Shanghai's taxi is among the best in all Chinese cities. As anywhere else, there will be some bad guys.

hehe.. cool i didn't know the many things you mentioned. i don't think i was cheated coz i don't look foreign and i speak shanghainese. i don't think many can tell i wasn't familiar with the city LOL.

I will arrive PuDong on 0700 am of Apr 22 and will check in either Shangri-la or Hyatt. The problem is I also have to attend the meeting at Shanghai Int Convention Center around 1000 am

Please help to fix my itinerary, thanks

By the way, I will leave PuDong 1030 pm of Apr 23

I have been living in Shanghai for over 6 months, I had really bad experience with Shanghai taxi drivers. I was told to get the tickets and pay whatever it said on the tickets, I did actually. Still I got ripped off no matter what. The fact is the drivers they literally chose the roads that tend to be busier and take longer time to get to the destination. what are you going to do with that?

Viasaxena, I guess you may misunderstand it. No taxi want to choose the busier roads. They are losing money when they wait. All of them want to use all the time they have to RUN - as quick as possible. For example, if they take you to Pudong Airport and they run all the time, the 30 minutes will get them 100 RMB, which is more than 3 RMB per minute. If they wait, every 5 minutes is converted to 1 km, which is 2 RMB. That is only 0.4 RMB per minute.

They choose the busier roads because you may not know that other roads are either more busier or it goes far. People always argue that taxi drivers go far to get more money, but seldom complain to get stack on the road.

I have taken probably hundreds of Shanghai taxi rides (usually short ones @ 10 to 25RMB) during a few trips to Shanghai and only twice been ripped off by the driver taking a long way when I knew of a much shorter route. So really, they are pretty honest!

PS The BBS link at
http://home.wangjianshuo.com/bbs/YaBB.cgi?board=PVG
seems to be down?

is it possible to change euro into RMB at Pudong Airport or in other places in Shanghai?
I decided to choose a university in Shanghai for a chinese program but i havent't any admission documents yet so I can't ask for a x-visa from my country (I want to stay in China for 6 months);is it possible to change a turist visa in a x-visa in China?is it difficult?
if is it possible can you explain me how?)
Thank You so much, your site is wondferful!
Elisa

Yes. You can exchange it. I have information on this at Pudong Airport pages - search for Pudong Airport in Google to find out the pages.

You made an excellent job! I am a Shanghainese and living in Shanghai from I was born. Yes, some Shanghai taxi driver is bad( I also had the experience for their reasonless charge). So, do not trust them if they suddenley said the metter was broken out! If they did so, you can call their operation center ( But actually not all of them can provide English language service) You'd better call your friends(if you have) and make sure how much it should cost. Additonal point want to remind you, bad taxi drivers will intended to chose the incorrect way to charge you more! Sometimes your destination is not far away but they will keep you going around of Shanghai! So I agree with Jian Shuo, you'd better choose the good taxi company, such as Dazhong(大众)-in subgreen,Jonsen(强生)-in orenge,NGS(农工商)-in darkblue.

Dear Sir,
I will be taking a Royal Brunei Airlines flight into Pudong Airport arriving at 2340 hours and after clearing customs and immigration, I guess it would be past midnight when I would hit the curb side looking for a taxi.
My question is whether there are taxis at this time of the night (or rather morning). If not, what would you suggest?
Thank you.

In my experience, just avoid to take taxi when they are standby in some special place (hotel, station, etc). If you're in pudong, just take maglev train first (it's cheaper, compare to the experience you will get :P). Try to walk 100 meters away from that place to stop taxi, better if you can find a crowded road to stop taxi. They will not argue with you, just turn on the meter and ask you where to go. Show your full destination address (with chinesse character if any) or point your finger directly to a map. Sometimes they just find out that i'm a foreigner after they give me receipt, hehehe ....

Maglev will not work late at night. Our friend coming in on Royal Dubai is in for a head ache. There are cabs that work that late, and they will run on the meter which is good. However, there are some gypsy cabs working the airport late at night. These guys can be fine to trouble. Try to to negotiate a fair price if there are no meter taxis around.

Still, stick to a meter taxi you should be alright.

There could be a problem with currency though. The bank is not open so you will have to use the ATM. If you don't have an international visa card, or the machine is not working or out of order, best to bring a few dollars along just in case.

When I was in Shanghai, the taxi driver charged me around RMB 160 from my hotel which is located in Jing An Qu to the MagLev station in Pu Dong Airport. I suspected that I was being overcharged.

You ARE overcharged. It should be within 80 RMB at most, if not 50 RMB.

Hi,
my wife and I are arriving in Shanghai next week, and are wondering if it is easy to get a taxi from the maglev terminal in the city, to take us to Taicang city. What do you think would be a reasonable fare to pay? I know it is a long way, but our son thinks it should be no more than 200-300 RMB

Hi,
We are arriving @ Pu Dong Int. this August and need transport to Riverside Oriental Hotel. Do taxis take 5 people and roughly how much should it be? Alternately is it easier to take the Maglev?. I wonder if the hotel has an airport shuttle

Damn it.
I wish I had read this site before going away.
Be wary of the people trying to get you into their taxi outside the maglev station.
It cost me 450 RMB to the bund, and I knew I was being overcharged, but oh well...

Wow. 450 to the Bund. Awesome.

From Pudong Airport to the city should be no more than 160 during the day and 200 at night. If they won't give you a receipt, call the police. If they have overcharged you by a small amount (20-30 RMB is common as people won't usually make a fuss about that) get the receipt and then ring the taxi company or the city complaints line. You should ask for ten times the overcharge, and you will get it if you have been overcharged. That's what my wife (Shanghainese) and her family do. Although you should never get into a taxi with a broken meter.

Da Zhong are the best. Qiang Sheng are OK too, and the others are pretty much dreadful. At the end of the day they are all knackered old Volkswagen Santanas from the mid 1980s and you shouldn't expect too much. If it's a hot day sit in the front as the aircon doesn't reach the back seats very well.

And if you don't take a taxi from the rank then you are asking for trouble.

The Maglev is next to useless as it stops about 9pm and leaves you in the middle of nowhere anyway. It's an option if you don't have any luggage and your ultimate destination is near a tube station because it connects with the underground.

In general you have to remember that many drivers first drove a car six months ago when they arrived in Shanghai. It's pot luck as to who you get. Da Zhong and Qiang Sheng tend to use Shanghainese drivers who at least have a vague idea of the city. You'll still get the odd driver who doesn't know where Nanjing Xi Lu is and so on. But given the horrendous shortage of taxis in Shanghai sometimes you just have to take what you can get.

hi

Today i took taxi from hongqiao shanghai airport to my hotel, which near airport too, after put laggage in taxi i saw him address in chinese, he said okay, than suddenly after drive a little, he ask me for pay 100 RMB more, and i ignore, He stop the taxi on the road and want me out from taxi, i suddenly write down his no.057755 ( Shanghai Transportation Administration Bureau ), he saw this and got too much angry to me, he throw my luggage on street and heat me on my face and run way, i was too much sock, cant think anything for while.

After i reach my hotel i try to call his company but nobody want to take my complain, i try to call the complain number 63232150 from last 2 hours but nobody pick call or maybe is wrong number,

Hope everybody much careful if the take taxi from the airport.

I have found something interesting. Red and grey taxis usually charge higher prices for the same route.
I happened to cover exactly the same route for a week, every day and at the same time frame.
This gave me a great ground for experimenting with taxis.
I took all colors and brands, and finally found out whenever I take a red taxi the charge would be some 30% higher. Also, they tried to give me fake notes in 2 occasions (by the way use your bus card at all times!).
Hope it helps!
Mark.

Mark, you are right. Red taxi are from smaller companies. The other colors are bigger companies, and are often better in quality control.

What can you do if the taxi driver tries to overcharge? i mean, they don't start off by telling you the price. Even if they get the meter running, they can still ask for more RMBs or stop in the middle of the road. What to do if this happens?
Or should I just pray that this will not happen?