…or steps toward computerized world.
United always surprises me with its avanced equipment recently. EasyCheck-In is another one.
But bad news from United states that the deployment of Easy Check-in is put on hold indefinitely.
Chief among the projects put on hold at United was the deployment of self-service check-in kiosks at airports, a project called Easy Check-In. Also on hold is the installation of new electronic signs at airport gates.
It is said that the hold is due to the sequela of Spet 11. These equipments really costs much. Easy Check-in costs $70.7 million along in 2001. Source: Subcommittee on Aviation
Hearing on Airline Customer Service Commitments: Status Report