Conversation with IPowerWeb Support Dec 23, 2007 This was my conversation with ipowerweb support today. There is no surprise. Their customer service level is very consistent in the last few years. The conversation was near 1 hour. There are always several minutes to 10 minutes wait...
Wangjianshuo.com Inaccessible Dec 29, 2006 Wangjianshuo.com was not accessible since the last time I posted. The cable was completely cut off, and I am using a proxy to get very slow access to the site. Just want to post a note to let people know...
Finally Back from Suspension Mar 27, 2006 You may noticed two days of server outage. Don't worry. It is another technical support case with lunarpages.com. They like to suspend a site first, and drop you an email that "please contact me". After that, it seems the guy...
If I Lost it, Then Let it Be... Mar 25, 2006 I found myself never work well with a host company. I moved from ipowerweb.com to lunarpages.com for hosting, but again, I was driven mad. Every time I have to write or talk with a technical support guy, I am completely...
Still pending. Mar 23, 2006 So no update these days. Waiting for the restore, so the new entries won't be overwritten... Sorry for the inconvenience....
Pending for Rolling Back. Mar 21, 2006 This site was rolled back to March 15 by my ISP - Lunarpages. I have sent email to ask for the latest version (March 20). This change is expected to happen in the next 24 hours. All comments (including this...
The 8-Day of Nightmare Dec 22, 2005 Oh. I almost forget how to blog after 8 days - almost the longest pause in the history of three years. Let me explain what happened in the last 8 days. Ipowerweb, the hosting company First of all, I'd like...
Wangjianshuo's Blog is Experiencing Difficulties Dec 20, 2005 Hi all, Sorry that the blog was down for more than 7 days, since Dec 13, 2005. This is the most difficult time for this blog since it was created. I am working very hard to solve this problem and...
Sorry for Outage 8 Hours Dec 14, 2005 Saw this? Congratulations! You are a frequent visitor to this blog. Image in courtesy of ipowerweb There are about 8 hour outage of the service today. All pages under home.wangjianshuo.com are not accessible, including hosting services for my friends mvm,...
Still Working with IPowerWeb Apr 4, 2004 I am also in the support business as ipowerweb's support team is. I have created 8 cases for IPowerWeb, called them at 1-888-511-HOST for support for three times (via non-toll free international distance call) and I even complained directly to...
Service Pause Site Migrating Apr 3, 2004 Please note that I am still working to migrate the site to my new host at IPowerWeb as my reader suggested. It was not easy and I have to focus on the technical stuff - at least the domain name...